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Fees & Insurance

An official receipt will be provided after each counselling session for insurance reimbursement purposes.

Joy Choi is both a Canadian Certified Counsellor (CCC) and a Registered Social Worker (RSW) licensed in Alberta (AB), Ontario (ON), and Saskatchewan (SK). 

 

​In Canada, insurance coverage for counselling services often depends on the professional designation of the practitioner. Many workplace extended health benefit plans specifically include counselling services provided by a Registered Social Worker (RSW), making insurance reimbursement available for a large number of clients.

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Some insurance plans recognize the Canadian Certified Counsellor (CCC) designation and provide coverage for counselling services delivered under that credential. However, coverage varies depending on the insurance provider and specific benefits plan. In contrast, Registered Social Workers (RSW) are among the most widely recognized mental health professionals across Canada. As a result, counsellors who hold both CCC and RSW designations are often eligible under a broader range of insurance plans, increasing the likelihood that clients can access reimbursement for counselling services.

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Many workplace benefit plans provide coverage for counselling, and over 95% of Joy Choi's clients have successfully received insurance reimbursement for their sessions. For example, if a counselling session costs $160 and your insurance plan covers 80%, your actual out-of-pocket cost would be only $32. Coverage percentages and annual maximums vary by provider and plan, so it is important to verify your benefits directly with your insurance company.

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How to Verify Your Coverage

The most reliable way to confirm your eligibility is to:

1. Review the Extended Health Benefits section of your insurance provider's website and check whether counselling services provided by an RSW or CCC are covered.

2. Contact your insurance provider directly and ask whether counselling services provided by a Registered Social Worker (RSW) or Canadian Certified Counsellor (CCC) are eligible for reimbursement.

3. Review your company's Benefits Booklet under the Extended Health Benefits section.

4. Contact your Human Resources (HR) department and ask whether your benefits package includes counselling services provided by an RSW or CCC.

 

Professional Registrations

Counsellor Joy Choi is registered with the following professional organizations and recognized by the vast majority of Canadian insurance providers:

• Alberta College of Social Workers (ACSW) – Registered Social Worker (RSW) #19040

• Ontario College of Social Workers and Social Service Workers (OCSWSSW) – Registered Social Worker (RSW) #862737

• Saskatchewan Association of Social Workers (SASW) – Registered Social Worker (RSW) #7284

• Canadian Counselling and Psychotherapy Association (CCPA) – Canadian Certified Counsellor (CCC) #11241596

• Non-Insured Health Benefits (NIHB) Mental Health Provider – Provider #MH0816123

 

All counselling services are delivered through a secure and confidential online platform.